Terms of service
Effective 1 October 2026
These terms govern every purchase of digital marketing from Blasfame. They set out what you are buying, how you pay, how the money is used, and what happens if something goes wrong.
Back to BlasfameContents
- Who we are and how to contact us
- What you are buying
- What you are not buying
- Amounts, currency and tax
- Ordering and payment
- How the money is used
- When work starts and how long it runs
- What we need from you
- Accounts, access and ownership
- Advertising platform rules
- No guarantee of results
- Buying again and larger budgets
- Cancellation and refunds
- Chargebacks
- Work we will not take
- Confidentiality
- Data protection
- Liability
- Complaints
- Governing law and jurisdiction
- Changes to these terms
Who we are and how to contact us
Blasfame is a digital marketing business registered in Denmark. In these terms Blasfame is called we, us or our, and the business that places an order is called you.
You can reach us by email at hello@blasfame.com. We read and answer email on business days, which means Monday to Friday, Central European Time, excluding Danish public holidays.
These terms apply to every order you place and every purchase you make from us. Placing an order means you accept them.
We sell to businesses and to people acting for a business. We do not sell to consumers, and consumer withdrawal rights do not apply to these purchases.
What you are buying
You are buying one piece of digital marketing work, planned and run by us, paid for once, at an amount you choose.
You can choose any whole dollar amount from $1 to $500. There is no price list, no package, no tier and no menu of fixed products.
Along with the amount you tell us the goal the money should be aimed at. We plan the work around that goal, run it, and send you a report when it is finished.
Each purchase stands on its own. Nothing renews, there is no minimum term, no notice period, no retainer and no subscription of any kind.
We decide the specific tactics, platforms and settings, using what the amount and the goal can realistically support. We tell you the plan before anything goes live.
What you are not buying
You are not buying a guaranteed result. What advertising achieves depends on your market, your offer, your pricing and the platforms, and none of those are ours to control.
You are not buying software, a platform licence or a subscription to any tool. If a purchase would need a paid third party tool, we tell you before we start and you decide whether to proceed.
You are not buying exclusivity. We work with other businesses, including businesses in your industry and your area.
You are not buying ongoing support after the report is delivered. Further work is a further purchase.
You are not buying advertising credit held on account with us. We do not hold balances between purchases.
Amounts, currency and tax
All amounts are stated and payable in United States dollars.
The smallest purchase is $1 and the largest single purchase is $500. Amounts are whole dollars.
Amounts are exclusive of VAT and any other sales tax. Where tax is due it is shown separately on the invoice and added to the amount.
If you are a business established in the EU outside Denmark and you give us a valid VAT registration number before we invoice, the invoice is issued without Danish VAT under the reverse charge, and accounting for the tax is yours.
Charges your own bank or card issuer applies, including currency conversion, are yours and are not part of the amount.
Ordering and payment
You place an order by sending us an email with the amount you want to buy and the goal you want it aimed at. Anything else you tell us about your business helps, but the amount is enough to start the conversation.
We reply with an invoice and a Stripe hosted payment link for the same amount.
Card details are entered on Stripe's own payment page. They never reach us, we never see them and we never store them.
We accept bank transfer against the invoice if you prefer not to pay by card. Bank details are on the invoice.
Nothing is ever charged automatically. We keep no card on file and we have no means of taking a payment you have not made.
An order becomes a purchase when the payment clears, not when the order is sent or when we reply to it. Until then either of us can walk away without owing anything.
We may decline an order. If we decline after you have paid, we refund the amount in full.
How the money is used
The amount you pay is the total cost of the purchase. It covers the advertising spend and our work together, and nothing is added on top of it.
We divide the amount between advertising spend and the work around it according to the goal and what the amount can carry. Small amounts carry proportionally less advertising, because the planning, setup and reporting still have to happen.
The report we send with every purchase shows what was spent, which platforms it was spent on, what was placed, and what the platforms recorded.
Where a platform charges tax or a service fee on the advertising spend itself, that comes out of the amount and is shown in the report.
No further charge is added to the amount you paid, whether for advertising spend, for our work or for anything else.
When work starts and how long it runs
Work starts when the payment has cleared and we have what we need from you, whichever is later.
We typically start within two business days of both of those being true. Business days are Monday to Friday, Central European Time, excluding Danish public holidays.
How long a purchase runs depends on the amount and the channel. We tell you the expected run before anything goes live, and the report follows once it ends.
If we have not started within ten business days for a reason on our side, you can ask for a full refund and we will pay it.
What we need from you
We need to know what you sell, who you want to reach, and the page, profile or phone number the advertising should send people to.
We need any material you want used, and confirmation that it is yours to use or licensed to you for advertising. Everything you send us must be accurate and must not infringe anyone's rights.
Where the work runs inside accounts you already have, we need user access to those accounts, which you can grant and remove yourself.
We need answers within a reasonable time when we ask a question, because a live campaign cannot wait on one.
If we ask for something we need and hear nothing for thirty days, we may close the purchase and refund the part of the amount that has not been spent or worked.
Accounts, access and ownership
Where work runs inside your own advertising, analytics or business accounts, we ask to be invited as a user with the access the work needs and no more.
We never ask for your passwords and you should never send them to us. If you send us a password we will ask you to change it.
If we open an advertising account, a business profile or any other asset for you as part of a purchase, it belongs to you. Where the platform allows it, it is created in your name from the start, and it is handed over at the end of the purchase.
Ad copy, images, audiences and written plans we create for your purchase are yours once the purchase is paid. We keep a copy of the work and the report for our own records.
We describe the kind of work we do in general terms, but we do not name you or show your material as an example of our work without your written agreement.
You can remove our access at any time. If you remove it while a campaign is live the campaign may end early, and the unspent part of the amount is refunded.
Advertising platform rules
Advertising runs on third party platforms under their own policies and terms, which those platforms write, apply and change at their own discretion.
A platform can reject, pause, restrict or remove an ad, an audience or an account, sometimes without warning and sometimes without a reason we can see or appeal.
We plan work to fit the policies we know about, but we cannot guarantee that a platform will accept a given ad or keep it running.
If a platform decision stops the spend going out, we tell you what happened, we try an alternative where one is available and you agree to it, and we refund the part of the amount that was not spent.
We follow platform policies as written. We will not use workarounds, cloaking or duplicate accounts to get around a platform decision.
No guarantee of results
We do not guarantee any result. That includes views, reach, impressions, clicks, visits, enquiries, sales, revenue, followers and search rankings.
Nothing we write or say before or during a purchase is a promise of performance, including any example, estimate or description of what an amount is typically able to buy.
Reporting figures come from the advertising platforms and are their own measurement. We pass them on as we receive them, and we do not warrant that they are complete or accurate.
Commercial decisions based on the work, including whether to buy again and how much to buy, remain yours.
Buying again and larger budgets
You can buy again whenever you like, for any amount in the same range. There is nothing to reactivate and no gap that has to be explained.
$500 is the largest single purchase. Spending more than that means placing more than one order, each one paid and reported separately.
Placing several orders, in a row or over time, does not create a retainer, an ongoing services contract, a framework agreement or any obligation on either of us to continue.
Nothing carries over between purchases unless we agree it in writing, including unspent budget, audiences we have built and scheduling priority.
Work is scheduled in the order payments clear. Earlier purchases do not buy a place in the queue for later ones.
Cancellation and refunds
You can cancel a purchase by email at any time before work starts, and we refund the full amount.
If work has started, we refund the part of the amount that has not been spent on advertising or worked at the point we stop, and we tell you how that figure was reached.
If we cannot deliver a purchase for any reason, we stop, explain why, and refund the unspent part.
Advertising money already spent on a platform cannot be recovered and is not refundable.
Refunds go back through Stripe to the card or account used to pay, or by bank transfer where payment was made by transfer. We do not refund to a different party or a different method.
We send agreed refunds within ten business days. How long the money then takes to arrive depends on your bank or card issuer and is outside our control.
Chargebacks
If something is wrong, email us first. A complaint is almost always settled faster directly than through a card scheme.
If you raise a chargeback, we provide Stripe with the order, the invoice, the report and our records of the work done and the spend placed.
A chargeback does not change what we owe you. If your complaint is fair we refund it, whether or not the chargeback succeeds.
While a chargeback is open on a purchase, we pause any work on that purchase that is still running.
Work we will not take
We do not take work that is unlawful in Denmark, in your country, or in the countries the advertising would reach.
We do not write or run advertising that is deceptive or misleading, including claims about price, availability, endorsement or results.
We do not run a claim you cannot support with evidence if a platform, a regulator or a customer asks for it.
We do not take work that breaches an advertising platform's policies, and we do not take work whose purpose is to get around them.
We do not take work that promotes hatred, harassment or violence, and we do not take work in regulated categories we are not equipped to run responsibly, including gambling, prescription medicines and consumer credit.
If we decline work after you have paid, we refund the amount in full and no further obligation arises on either side.
Confidentiality
We keep what you tell us about your business confidential, and we use it only to plan and run the work you bought.
We share it only with the service providers named in our privacy notice where the work requires it, and where the law requires us to.
The same applies to you for anything we share with you about how we plan, price or run work.
Confidentiality does not cover information that is already public, that either of us already held without an obligation of confidence, or that either of us develops independently.
These obligations continue after the purchase is finished.
Data protection
How we handle personal data is set out in our privacy notice, which forms part of these terms.
Where we handle personal data on your behalf inside your own accounts, we act as your processor, we act on your documented instructions, and we will sign a data processing agreement with you on request.
You confirm that any personal data you send us or give us access to was collected lawfully and may be used for the purpose you send it for.
Each of us keeps to the obligations that apply to it under the General Data Protection Regulation and Danish data protection law.
Liability
Our total liability arising out of or in connection with a purchase is limited to the amount you paid for that purchase.
We are not liable for indirect or consequential loss, including lost profit, lost revenue, lost business, lost goodwill, lost data or damage to reputation.
We are not liable for the acts, decisions, policy changes, outages or errors of advertising platforms, payment providers, hosting providers or other third parties.
Neither of us is liable for a failure to perform caused by something outside our reasonable control, for as long as that cause lasts. If it lasts more than thirty days, either of us can end the purchase and we refund the unspent part.
Nothing in these terms limits or excludes liability that cannot be limited or excluded under Danish law, including liability for intent, for gross negligence and for personal injury.
Complaints
Send complaints by email to hello@blasfame.com. Tell us what happened, which purchase it concerns and what you would like us to do about it.
We acknowledge and respond within two business days, and we tell you what we will do and by when.
If we cannot reach agreement between us, either of us may take the matter further under the governing law clause below.
Governing law and jurisdiction
These terms, and any purchase made under them, are governed by Danish law.
The courts of Copenhagen, Denmark have exclusive jurisdiction over any dispute arising out of or in connection with them.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
If any clause is held to be invalid or unenforceable, the rest of these terms stay in force and the affected clause is read as closely as possible to its original intent.
The order, the invoice and these terms together form the whole agreement for a purchase, and replace anything discussed before it.
Neither of us can transfer its rights or obligations under a purchase without the other's written agreement.
Changes to these terms
We may change these terms. Any change applies to future purchases only.
The version in force on the day you paid governs that purchase, and we do not change the terms of a purchase after it is paid.
Every version carries an effective date, and we keep the earlier versions so that the terms of any past purchase can be established.